Privacy Policy

1. Personal Data We Collect

At The Promont, we are committed to respecting your privacy and ensuring the appropriate protection and management of any personal information you share with us. This Privacy Policy (“Policy“) governs our website available at https://www.thepromont.co.in (“Platform“). The Policy describes how The Promont (hereinafter referred to as the “Company”) collects, uses, discloses, and manages your personal data while you browse the Platform or use specific services therein (the “Services”).

By accessing the Platform and Services or providing your consent to this Policy, you agree to the Company’s processing of your personal data in accordance with this Policy.

A. Information You Provide Directly:

We collect the following types of information when you interact with our Platform:

  • Personal Details: Name, email address, phone number, and login credentials.
  • Property Details: Information about properties, including type (residential, commercial), location, property profile (size, area, amenities), photographs, and pricing.
  • Identification Documents: Documents to verify identity (Aadhaar, voter ID, PAN, passport) or property ownership (utility bills, sales deed, tax documents).
  • Payment Information: While we do not store financial details, payments are processed through third-party providers. We may receive transaction details from these providers.
  • Communication Records: Details of your interactions with us, including emails, calls, and messages.

B. Information Collected Automatically:

When you use the Platform, we may collect:

  • Usage Data: Search queries, account settings, time spent on pages, and preferences inferred from usage.
  • Technical Data: Device information, operating system, browser details, IP address, and unique device identifiers.
  • Location Data: Approximate location based on IP address.

Cookies Data: Information collected through cookies and similar technologies to enhance your browsing experience.

C. Information from Third Parties:

We may receive your information from marketing partners or publicly available sources.

2. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To Provide Services: Facilitate property listings, connect you with other users, and offer relevant property recommendations.
  • Marketing Activities: Notify you about offers, discounts, and new features (with your consent).
  • Fraud Prevention: Identify and mitigate fraudulent activities or suspicious listings.
  • Analytics and Improvement: Analyze user behavior to improve our Platform and Services.
  • Legal Compliance: Fulfill legal obligations or resolve disputes.

Communication: Respond to queries, feedback, and grievances.

3. Cookies

We use cookies to enhance user experience. You may control cookie preferences through your browser settings. Disabling cookies might affect Platform functionality.

4. Sharing Your Personal Data

Your personal data may be shared with:

  • Service Providers: To assist in delivering Services.
  • Other Users: For establishing communication regarding property listings.
  • Legal Authorities: When required by law.

Third Parties: For marketing purposes with your consent.

5. Data Storage and Retention

Your personal data is stored and processed in India. We retain your data for as long as necessary to provide Services or comply with legal obligations.

6. Your Rights

You may request to access, update, or delete your personal data by contacting us at help@thepromont.co.in. Note that deleting certain data may limit your access to our Services.

7. Security Practices

We employ physical, electronic, and procedural safeguards to protect your data. While we strive for robust security, no system is entirely secure, and we encourage caution while sharing sensitive information.

8. Third-Party Links

Our Platform may contain links to third-party websites. These websites are governed by their own privacy policies, and we are not responsible for their practices.

9. Children

The Platform is not intended for individuals under 18 years of age. If you are under 18, please refrain from using the Platform or providing personal data.

10. Changes to This Privacy Policy

We reserve the right to update this Policy at any time. Changes will be effective upon posting on the Platform. Please review this Policy periodically.

11. Contact Us

If you have any questions, concerns, or grievances regarding this Policy, please contact:

Phone Number:  +91 96469 56475
Email: help@thepromont.co.in
Address:  Chd-Ludhiana Highway, Near Modern Valley

Thank you for trusting The Promont with your personal data.

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